Discretion is our middle name.
All of our packages are sent in discreet wrapping without any indication of the contents so you could even have your order delivered to your work. The only detail you will find is our return address on the back of the package but this includes no name of company.
Should you wish for your items to be sent to an alternative address please advise us at the time of ordering and we can do this for you.
All stocked items are dispatched by Royal Mail as standard via our 1st Class Delivery Service.
If you choose next day delivery (available on request) please place your order before 12pm Monday to Friday. Orders placed after 12pm on Friday will be processed on Monday to arrive Tuesday morning.
Our free 2nd Class Royal Mail service aims to have your order to you within 3-5 working days and our 1st Class Royal Mail service aims to have your order to you within 1-2 full working days.
We keep our website updated to provide you with items that are currently in stock. However, where the product has just recently gone out of stock and we have not had the opportunity to update media, we will inform you immediately.
You should expect to wait a maximum of 7 days for out of stock items to reach you. We aim to have them to you as quickly as possible. In the rare event our stockists are out of an item we will offer you the opportunity to cancel your order with a full refund or accept an alternative item.
Pre order items (as labelled in product description) are ordered with the stockists every Thursday with delivery to us the following Monday or Tuesday. All pre-ordered items are dispatched from us the same day as they arrive via 1st Class Royal Mail, so you should receive your order the Wednesday or Thursday of the same week.